Frequently asked questions

No. It is a web application. A standard browser is the only thing a workstation needs, and there is nothing to install on it. This is worth stating plainly, because our other two products — Wise Timetable and Wise CRM — are desktop clients.

No. It manages beds, occupancy and patient placement — not diagnoses, treatment, prescriptions or clinical notes. It is expected to sit alongside a hospital information system, which is where the patient data behind a social security number comes from.

Click an empty bed, type the patient's social security number and confirm. The application looks the patient up and fills in the rest. The SSN is the only thing typed.

By dragging the patient's figure onto the target bed. The same gesture works between rooms of the unit. Moving a patient out of the unit is different: the nurse proposes it and the bed manager decides.

A holding area on the right of the unit view. It keeps a patient temporarily while they are between beds, rooms or units — and it is where a patient sent over by the bed manager appears, in green, waiting to be placed.

Yes. Every action is written to the log together with the user who performed it, and the log is readable inside the application, with search and sorting.

MySQL, Apache HTTP Server and PHP, on Unix/Linux or on Windows. It is installed once on a server in the hospital, or hosted by us.

Not if you host it yourself, which most customers do. The server is ordinary MySQL/Apache/PHP, so it runs on your own infrastructure and the data stays inside your network.

By widely accepted international standards — HTTPS transport encryption, encryption on the centralised database, per-role access, session timeouts you configure, and the audit log.

The installation is short. The part that takes real time is entering your hospital's units, rooms, bed types and equipment, and gathering one day of daily status before the switch-over. The system can be introduced one unit at a time or everywhere at once, without interrupting work in the wards.

One hour for a ward nurse, in a group of 10 to 15. Two hours for a bed manager or an executive user, one or two people at a time.

Yes. The entire hospital layout is data entered through the administration screens — clinics, units, rooms, room types, beds, bed types, statuses, equipment and colours. A new ward is a few list entries and appears in the graphical view immediately. No development work is involved.

Per installation — one licence covers one hospital. The price depends on the size of the hospital.

The required equipment, installation, integration into the hospital network, staff training, and all future upgrades of the program without any time limit.

Yes. The live demo is the real application with sample data — open a unit, drag a patient onto another bed, and watch the log record it.

Yes. Pandemic and surge hospitals, military field hospitals, and shelters for homeless people or for refugees and migrants all work the same way. The application does not care whether the room is a ward or a tent.